Collection Sites Nationwide
From order submission to verified reporting, your program stays managed by one accountable team.
No paper forms. We generate electronic Chain of Custody (eCCF) orders instantly.
Drivers visit any of our 20,000+ partner sites nationwide. No specific clinic required.
Negative results are typically reported within 24 hours of collection after MRO verification, with FMCSA Clearinghouse compliance workflow support.
We ensure full regulatory compliance for:
Our proven onboarding process
We learn about your operation, driver count, and current challenges. You'll speak with a real person who understands DOT regulations, not a sales script reader.
Transparent pricing based on your fleet size and needs, with Clearinghouse query fees billed separately and no surprise administrative add-ons.
We transfer your participant list, set up random pools, configure Clearinghouse access, and assign your dedicated program administrator.
We verify your roster for accuracy, run the selection, and send ready-to-distribute notification letters with collection site instructions.
24/7 post-accident support, same-day reporting after MRO verification, automatic affidavit corrections, and annual DOT report preparation.
We utilize the nation’s most trusted labs and integrated electronic systems.
The numbers that matter to DOT-regulated employers
Collection Sites Nationwide
Post-Accident Support
FMCSA Clearinghouse Compliance
Average Reporting Time
Core decision points employers and DERs review first when selecting program administration support.
FMCSA, FAA, FRA, FTA, PHMSA, and USCG coverage.
Collection coordination provided in all states and cities.
Live support for urgent incident coordination.
Reporting is typically delivered within 24 hours of collection.
Join hundreds of companies who trust us with their DOT compliance
“After dealing with two other C/TPAs that couldn't get post-accident testing done within DOT timeframes, US Drug Check saved us during a midnight incident. Real person answered, site located in 20 minutes.”
★★★★★
“Random pool management finally makes sense. They verify our roster before every pull and send ready-to-use notification letters. Cut our admin time by 60%.”
★★★★★
“As a single-truck owner-operator, I needed affordable DOT compliance without corporate pricing. Doug walked me through everything in one call. Simple, honest, exactly what I needed.”
★★★★★
Get answers before you call
Most employers are fully operational within 48 hours. We handle all transfer paperwork, participant list migration, and random pool setup. You'll speak with your assigned administrator on day one to review your specific needs.
Absolutely. Our owner-operator program is specifically designed for small fleets and independent drivers. You get the same compliance support as large fleets, with pricing that makes sense for your operation size. Many of our clients are owner-operators.
Clearinghouse query fees are billed separately. US Drug Check manages the workflow, reporting support, and documentation tracking so required steps are not missed.
You call our 24/7 emergency line and speak with a live administrator, not a voicemail system. We locate the nearest open collection site and coordinate the test to meet DOT required timeframes for post-accident testing.
We manage the entire random selection process. Before each quarterly or monthly pull, we verify your participant roster with you to ensure accuracy. Then we run the selection, generate the analysis reports, and send pre-filled notification letters and collection site instructions.
You're assigned a dedicated program administrator who guides each step: employee communication protocols, required DOT forms, Substance Abuse Professional (SAP) referral, return-to-duty process, and follow-up testing schedules.
We handle query workflows, reporting support, and violation documentation tracking to support compliance readiness.
Quarterly or monthly pulls. We verify participant lists before every selection to ensure accuracy.
Accidents don’t happen 9-to-5. Our emergency line is open 24/7 to locate testing sites immediately.
Medical Review Officers verify all results. We guide you through the return-to-duty process for positives.
Sensitive-result events are handled with direct administrator support so employers and DERs are not left to manage alone.
Positive results are assigned to a program administrator for support with communication steps, required forms, confidential issues, Substance Abuse Professional (SAP) setup, return-to-duty, and follow-up schedules.
Affidavits are supplied to the Lab or MRO when errors occur to help ensure every drug screen is performed with 100% accuracy.
Affidavits of correction are automatically supplied to the Lab or MRO when errors occur to help ensure every drug screen is performed with 100% accuracy.
Electronic reporting happens in real time, with MRO reports, Custody and Control forms, and required affidavits organized for filing.
US Drug Check is built around these expectations.
| Feature | US Drug Check | Typical C/TPA |
|---|---|---|
| Live agent response time | ✓ Within minutes | ✗ 24-48 hour callbacks |
| Post-accident support | ✓ 24/7 real person answers | ✗ Voicemail after hours |
| Affidavit corrections | ✓ Automatic to Lab/MRO | ✗ Manual, DER handles |
| Random roster verification | ✓ Verified before every pull | ✗ Annual or upon request |
| Clearinghouse queries | ✓ Managed with your program (query fees billed separately) | ✗ Often extra charge |
| Results reporting delivery | ✓ Same day after MRO | ✗ 2-3 business days |
*Based on comparison of top 5 national C/TPA providers, industry research 2024-2025