FMCSA Clearinghouse Certified 24/7 Live Support Same-Day Results

How Testing Works

From order submission to verified reporting, your program stays managed by one accountable team.

Step 1: Order Digitally

No paper forms. We generate electronic Chain of Custody (eCCF) orders instantly.

Step 2: Test Anywhere

Drivers visit any of our 20,000+ partner sites nationwide. No specific clinic required.

Step 3: Results Fast

Negative results are typically reported within 24 hours of collection after MRO verification, with FMCSA Clearinghouse compliance workflow support.

Complete Compliance for Every DOT Agency

We ensure full regulatory compliance for:

FMCSA
Trucking and fleets
FAA
Aviation
FRA
Railroad
FTA
Public transit
PHMSA
Pipeline and hazmat
USCG
Maritime

From First Call to Fully Compliant in 48 Hours

Our proven onboarding process

  1. Initial Consultation (15-30 min)

    We learn about your operation, driver count, and current challenges. You'll speak with a real person who understands DOT regulations, not a sales script reader.

  2. Custom Program Quote (Same Day)

    Transparent pricing based on your fleet size and needs, with Clearinghouse query fees billed separately and no surprise administrative add-ons.

  3. Onboarding and Setup (24-48 hours)

    We transfer your participant list, set up random pools, configure Clearinghouse access, and assign your dedicated program administrator.

  4. First Random Pull Scheduled

    We verify your roster for accuracy, run the selection, and send ready-to-distribute notification letters with collection site instructions.

  5. Ongoing Compliance Support

    24/7 post-accident support, same-day reporting after MRO verification, automatic affidavit corrections, and annual DOT report preparation.

Authorized Partner Network

We utilize the nation’s most trusted labs and integrated electronic systems.

Quest Diagnostics
Labcorp
CRL
FMCSA
DOT

Certifications and Compliance

FMCSA Clearinghouse Registered DOT Compliant C/TPA Since 2007 Live Administrator Support SAMHSA Certified Labs

Built for Reliability When Compliance Matters

The numbers that matter to DOT-regulated employers

20,000+

Collection Sites Nationwide

24/7

Post-Accident Support

100%

FMCSA Clearinghouse Compliance

<24hr

Average Reporting Time

Why Employers Start Here

Core decision points employers and DERs review first when selecting program administration support.

All DOT agencies supported

FMCSA, FAA, FRA, FTA, PHMSA, and USCG coverage.

Nationwide collection site network

Collection coordination provided in all states and cities.

24/7 post-accident assistance

Live support for urgent incident coordination.

Same-day reporting after MRO verification

Reporting is typically delivered within 24 hours of collection.

Employers Who Switched Tell Us Why

Join hundreds of companies who trust us with their DOT compliance

“After dealing with two other C/TPAs that couldn't get post-accident testing done within DOT timeframes, US Drug Check saved us during a midnight incident. Real person answered, site located in 20 minutes.”

Mike T., Fleet Manager, Regional Freight Co.

“Random pool management finally makes sense. They verify our roster before every pull and send ready-to-use notification letters. Cut our admin time by 60%.”

Jennifer K., DER, Louisville Logistics

“As a single-truck owner-operator, I needed affordable DOT compliance without corporate pricing. Doug walked me through everything in one call. Simple, honest, exactly what I needed.”

Carlos R., Owner-Operator, Independent Driver

Common Questions from Employers Considering a Switch

Get answers before you call

How long does it take to switch to US Drug Check from my current C/TPA?

Most employers are fully operational within 48 hours. We handle all transfer paperwork, participant list migration, and random pool setup. You'll speak with your assigned administrator on day one to review your specific needs.

What if I only have 1-5 drivers? Is this worth it for small fleets?

Absolutely. Our owner-operator program is specifically designed for small fleets and independent drivers. You get the same compliance support as large fleets, with pricing that makes sense for your operation size. Many of our clients are owner-operators.

Do you charge extra for Clearinghouse queries and reporting?

Clearinghouse query fees are billed separately. US Drug Check manages the workflow, reporting support, and documentation tracking so required steps are not missed.

What happens if I need a drug test at 2 AM after an accident?

You call our 24/7 emergency line and speak with a live administrator, not a voicemail system. We locate the nearest open collection site and coordinate the test to meet DOT required timeframes for post-accident testing.

How do random selections work? Do I have to manage the process myself?

We manage the entire random selection process. Before each quarterly or monthly pull, we verify your participant roster with you to ensure accuracy. Then we run the selection, generate the analysis reports, and send pre-filled notification letters and collection site instructions.

What if a test result comes back positive? What support do I get?

You're assigned a dedicated program administrator who guides each step: employee communication protocols, required DOT forms, Substance Abuse Professional (SAP) referral, return-to-duty process, and follow-up testing schedules.

Your Compliance Shield

FMCSA Clearinghouse Management

We handle query workflows, reporting support, and violation documentation tracking to support compliance readiness.

Automated Random Pools

Quarterly or monthly pulls. We verify participant lists before every selection to ensure accuracy.

24/7 Post-Accident Support

Accidents don’t happen 9-to-5. Our emergency line is open 24/7 to locate testing sites immediately.

MRO and Substance Abuse Professional (SAP) Support

Medical Review Officers verify all results. We guide you through the return-to-duty process for positives.

Positive Results and Affidavits

Sensitive-result events are handled with direct administrator support so employers and DERs are not left to manage alone.

Positive results support workflow

Positive results are assigned to a program administrator for support with communication steps, required forms, confidential issues, Substance Abuse Professional (SAP) setup, return-to-duty, and follow-up schedules.

Affidavits of correction

Affidavits are supplied to the Lab or MRO when errors occur to help ensure every drug screen is performed with 100% accuracy.

Audit-Ready Record Keeping

100% accuracy support via affidavits

Affidavits of correction are automatically supplied to the Lab or MRO when errors occur to help ensure every drug screen is performed with 100% accuracy.

Real-time electronic reporting

Electronic reporting happens in real time, with MRO reports, Custody and Control forms, and required affidavits organized for filing.

What Employers Commonly Compare Before Choosing a C/TPA

US Drug Check is built around these expectations.

FeatureUS Drug CheckTypical C/TPA
Live agent response time Within minutes 24-48 hour callbacks
Post-accident support 24/7 real person answers Voicemail after hours
Affidavit corrections Automatic to Lab/MRO Manual, DER handles
Random roster verification Verified before every pull Annual or upon request
Clearinghouse queries Managed with your program (query fees billed separately) Often extra charge
Results reporting delivery Same day after MRO 2-3 business days

*Based on comparison of top 5 national C/TPA providers, industry research 2024-2025

Ready to Work with a C/TPA That Actually Cares?

Talk with a live program administrator and get a custom compliance plan for your operation in 48 hours or less.
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